We pack frozen products using our dry ice and insulated bag. Any FROZEN orders placed after 12 pm on Thursday and any AMBIENT orders placed after 12 pm on Friday will not be dispatched until the following week to ensure the items are in the best possible condition. According to estimates, average transit time is 2-3 working days from 9 AM to 5 PM. Standard shipping will be selected as our shipping method for frozen products to ensure best possible quality of your products. It can take up to 7 (seven) business days to process the refund or replacement.
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